Your Journey

You’ve already taken the first step by being here. We’ve broken down the next steps to make your journey as easy and seamless as possible.

1. Book a Free Consultation

A consultation is an essential first step to help determine if Held Humanity and our counsellors are the right fit for you. It’s a great opportunity to meet with a counsellor, learn how they work with clients, and ask questions.

During your free 15-minute phone consultation, we will cover:

  • Have you been to counselling before? How was that process for you?
  • What's bringing you to counselling now?
  • What are your hopes and goals in counselling?
  • Administrative matters and next steps with consents and policies.

2. Book Your Appointment

If you have decided to proceed following your consultation, notify your counsellor. A profile will be created for you in JaneApp so you can book a time that works for you. You will need to complete intake and confidentiality forms before your first session.

JaneApp can be accessed through a web browser. Chrome is recommended. Please note that JaneApp does not work in Safari.

3. Your First Session

During your first session, you and your counsellor will get to know each other to determine goodness of fit. This is the beginning of co-creating a space that supports your wellness and goals in therapy. The therapeutic process is completely unique to you. You get to decide when you are comfortable to share, what you want to share, and with who.

Following your first appointment, it is recommended that you book a weekly session for the next 2 to 3 weeks to establish a strong foundation for your therapeutic work.

4. Assess Your Experience

After a few sessions, take time for yourself to self-assess your experience. We encourage you to speak with your counsellor if you feel you aren’t getting what you need out of your sessions. Most of the time, you and your counsellor will be able to find a solution together.

If you still think your counsellor may not be the right fit, please feel free to discuss this with your current therapist who will do their best to provide resources for referrals. It’s most important that you find the counsellor who is right for you.

Book Now, Or Get In Touch

Book your consultation or appointment now, or get in touch with us if you have questions or just want to talk!

Questions?Book Now!